DEPARTMENT SECRETARY, LSH NURSING SNF

Description

Location: Lakeland Villa
Department: VIL - NURSING
Schedule: , ,

POSITION SUMMARY 

• Greet visitors, answer telephone, and direct calls to appropriate department member. 
• Assist the Business Office Manager with preparing reports, special projects, and correspondence when needed. 
• Coordinate monthly meetings, duplicate meeting package information, order meals, coordinate action plans, take minutes, etc., as assigned. 
• Have basic knowledge and understanding of Center for Medicare and Medicaid Services Long Term Care Guidelines 
• Maintains knowledge of changing standards to assure compliance with Joint Commission, state and federal regulations. 
• Prepares and distributes correspondence as directed. 
• Other duties as required or assigned. 

• High school diploma or equivalent preferred. 
• Demonstrated ability to self-direct and communicate tactfully. 
• Demonstrated ability to organize and prioritize several activities simultaneously. 
• Demonstrated ability to maintain confidentiality.
• Willingness to research bylaws and legal guidelines.
• Ability to handle complaints of visitors and physicians. 
• Ability to use sound judgment and initiative when dealing with stressful situations. 
• Competency in basic PC use and required tools. 

Working in a busy office setting with significant amounts of time sitting, using computer and office equipment. Safe working environment, possibility of irregular work hours upon request. Perhaps some discomfort due to noise and crowded conditions. Interacts with administration, physicians, department directors, employees, visitors, and affiliate personnel. A moderate-to-high amount of stress at times. Involves sitting, standing, and bending. Must be able to maintain strict confidentiality at all times.