RECEPTIONIST, AR LANGDALE ADMINISTRATION

Description

Location: Langdale Place
Department: AR - LANGDALE ADMINISTRATION
Schedule: Part Time, Varied Hours/Shift, Rotating evenings and weekends

POSITION SUMMARY 

Performs receptionist duties. Provides a positive first impression to the public. Answers the telephone and schedules appointments. Obtains and enters verbal and written information into the computer. Obtains required signatures according to policy. Distributes paperwork to appropriate areas. Handles routine inquiries and problems. Interacts with a variety of individuals at all levels. Collects and inputs payments. 

KNOWLEDGE, SKILLS & ABILITIES 

• Education: High school graduate or GED preferred. CRP (A) required 
• Experience in secretarial and/or business office training (preferred) 
• Accurate computer keyboard and typing skills 
• Strong customer focus
• Ability to function as part of a team, meeting patient and team goals and needs accurately and in expected time frame. 
• Ability to communicate clearly, effectively, and in timely manner, considering priorities appropriately. 
• Ability to read, write, perform simple calculations, and follow written and verbal instructions. 

WORKING CONDITIONS - ADA INFORMATION 

Works primarily in moderate to fast-paced physician office setting. Generally assigned to consistent shift, but may be required to adjust hours to provide consistent, effective coverage for all clerical areas of responsibility. Occasional overtime required. Required moderate to frequent lifting (occasionally in excess of 50 lbs.), bending, and assisting in same using correct techniques. Substantial sitting at keyboard/.computer, reception desk. Uses general office equipment in performance of duties, including but not limited to computers, printers, fax, telephone, etc. May daily interact with persons under stress, having complex complaints, and/or with whom there is a need to respond to questions, problems, or gain cooperation.